Job openings for network engineer in bangalore

Roles and Responsibilities:
• Troubleshooting Cisco Video Infrastructure Related Issues
• Ticket/incident Management Tools
• Handling Escalations and Critical Issues in Video Environment
• Very Good Communication and Strong Documentation Skills
• Handling Escalations and Critical Issues in Video Environment
• Very Good Communication and Strong Documentation Skills
• Polite Appearance to End Users
• Intercultural Competence, Team Player, Cooperation Ability
• Demonstrates a High Level of Commitment to Customer Service and Operations.
• The willingness of Working in a Fast-Moving, Customer-focused Digital Environment
• Knowledge of Itil Processes Required, Itil Certificate Preferred

extensive Knowledge On Collaboration Products as Mentioned Below:
• Cisco Unified Communications Manager (cucm)/cme
• Cisco Unified Communications Manager Im and Presence Service, Including Cisco Jabber
• Cisco Unity Connection/cue
• Cisco Emergency Responder (cer)/paging Service
• Cube Enterprise.
• Cisco Unified Contact Center Express/enterprise.
• Video Collaboration / Business Video
• Prime Collaboration Tools Pcd/pcp/pca.
• Cisco Unified Sip Proxy.
• Cisco Web Ex Meeting Server.
• Cisco Hosted Collaboration Solution.
• Cisco/acme Session Border Controllers.
• Ipfx - Unified Contact Center Solution.
ccie Collaboration Certificate is Mandatory

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